Specific Market Research Survey at ArribaTel

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ArribaTel, one of the top outsourcing call centers in Cagayan de Oro City, Mindanao, gathers the most pertinent information and data on competitors and evaluates data from past sales to predict future marketing.

 

ArribaTel Philippine call center has market research analysts that help develop:

 

·         Strategic marketing plans
·         Publishing surveys
·         Subscription surveys

 

That will surely outsell business competitors and dominate the market.

 

For inquiries, please call +6388 8562351 or visit http://www.arribatel.com/

 

Get Full Telemarketing Philippines Services

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ArribaTel, one of the outsourcing call centers based in Cagayan de Oro City, Mindanao, offers full telemarketing Philippines services that are cost-effective, result oriented and affordable.

 

ArribaTel Telemarketing services include:

 

• Answering Services
• Lead generation or Appointment Setting
• Market Research Surveys
• Telemarketing

 

For inquiries please call +6388 8562351 or (305) 508-5328 or visit http://www.arribatel.com/

ArribaTel Offers Complete Philippine Call Center Solutions at Affordable Rates

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October 23, 2010 – Cagayan de Oro City Philippines – Arriba Telecontact Inc. – a global outsourcing Philippine call center solutions provider that has been serving clients from U.S., U.K., and Australia since 2005, offered contact center outsourcing solution services for businesses who needed a solution for their outsourcing call centers management needs.

 

Unlike other outsourcing call centers in other regions such as in Manila, ArribaTel provided 20% more cost effective services for their clients. Without compromising the quality and productivity of their Telemarketing Philippines services, ArribaTel had a highly motivated staff well versed in the English accent and had excellent communication skills.

 

With ArribaTel, clients were provided with 24/7 dedicated service through their staff. At a fraction of the cost that other Philippine call center service providers were offering, ArribaTel provided market research or survey, lead generation or appointment setting, answering, and telemarketing Philippines services. Through the expertise and experience of ArribaTel’s staff in these areas, clients were able to get measurable results for their business.

 

As one of the outsourcing call centers services provided by ArribaTel, their market research or survey service provided clients detailed information on the specific customers of the client’s business and the preferences of the general customers. For clients who wanted more customers for their business, ArribaTel provided their lead generation or appointment setting telemarketing Philippines services to help them get connected with customers in the client’s target market.

 

For clients who wanted professional answering services for their business, ArribaTel provided message taking, service dispatching, and paging outsourcing call centers services to help the client’s callers feel as if they have reached the client’s front office seamlessly. ArribaTel also provided telemarketing Philippines services to help clients successfully market their products with their high productive and results oriented staff.

 

To ensure that their clients were provided with exceptional services, ArribaTel Philippine call center used the latest technology in call center software and telephony solutions available in the industry. To find out more on how ArribaTel works, call +6388 8562351 or visit http://www.arribatel.com/

ArribaTel Will Soon Offer Non-voice Multi Services

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October 23, 2010 – Cagayan de Oro City, Philippines – the pioneer outsourcing call centers in Northern Mindanao and one of the leaders in the Philippine call center industry – Arriba Telecontact, Inc. – will soon be offering Non-voice Multi Services such as medical transcription, non-voice English language training, multi-lingual online services and other non-vice BPO Functions for companies and businesses searching for non-voice functions in the outsourcing call centers industry and for telemarketing Philippines dispatching. 

 

A US research study forecasts that another trend for outsourcing call centers in the Philippines is heading towards non-voice BPO functions. This is a new and unexplored segment in the BPO industry in the Philippines and may be the key to its potential growth. 

 

Compared to a voice-based Philippine call center, there is limited awareness for the marketability for non-voice, as shown in the fact that very few Philippine outsourcing call centers provide non-voice functions. Exploring the Philippine call center industry’s current capacity and future potential for non-voice BPO services show a financial reward as the US study maintains that the BPO market remains under-penetrated. The global BPO market is estimated at about $450 billion and Philippine BPO’s last year comprised only $8.4 billion or 2% of the global market. This clearly reflects the potential in the emerging outsourcing call centers industry in the Philippines.

 

Success in voice-based BPO services has made the Philippine call center industry the second largest low-cost BPO destination after India. The Philippine outsourcing call centers market has the potential to gain a large chunk of the market share as well as emerge as an important non-voice delivery location.

 

Visit http://www.arribatel.com/ and see how to maximize by saving as much as 20% on costs.

 

About ArribaTel

 

ArribaTel has been in the global outsourcing call centers industry since 2005 and has been a prime mover and strong advocate for Information and Communications Technology awareness and empowerment throughout the southern industrialized region of the Philippines. Among other ICT related ventures are cable television, broadband Internet Service Provider, medical transcription, an English language training center, and a software/webpage development and SEO company.

ArribaTel Offers Rewarding Careers in the Telemarketing Philippines Outsourcing Industry

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October 23, 2010 – Lapasan, Cagayan de Oro City, Philippines – Arriba Telecontact Inc. – one of the leading call centers in the telemarketing Philippines business industry, has offered four employment positions for individuals who wish to have a rewarding career working alongside real professionals in the Philippine call center industry.

 

The Philippine call center career opportunities being offered are the quality assurance (QA) officer, performance coach, team leader, and call center officer or agent positions. To apply for any of the positions, the applicants will need to meet the requirements provided and send their resume online to ArribaTel’s telemarketing Philippines team.

 

For all ArribaTel Philippine call center positions except for the call center officer or agent position, the applicant has to have at least a bachelor’s degree. Applicants who wish to work as call center officer or agent in the Philippine call center are only required to have completed at least a second year college level education.

 

In terms of experience, the QA officer position in the Philippine call center requires applicants to have at least 1 year experience related to quality assurance.

 

For the performance coach position, the applicant is recommended to have at least 6 months experience. Applicants who have had experience in a similar work may be hired externally. While applicants who have had experience as a Philippine call center officer, or applicants who have an above average scorecard for the last 2 months would be hired internally.

 

To qualify for the team leader position, applicants needed to have at least 1 year experience as a Philippine call center agent or 6 months experience as an assistant team leader. For ArribaTel’s call center officer or agent positions, applicants were preferred to have previous experience in a Philippine call center.

 

At ArribaTel, they place great emphasis on valuing their employees with training and retraining to ensure that quality customer service is delivered to clients.

 

For inquiries on the availability of the career opportunities, please call +6388 8562351. To apply for ArribaTel’s Philippine call center opportunities, visit http://www.arribatel.com/

Arriba Telecontact Inc. Launches Job Opportunities in Cagayan de Oro City

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October 23, 2010 – Cagayan de Oro City, Philippines – leading Telemarketing Philippines service provider – Arriba Telecontact Inc. – are looking for career-minded and motivated professionals to become a part of their team in providing outstanding performance in outsourcing call centers customer services. 

These new career opportunities and job openings include:

QA Officer

Qualifications:

•   Must have a Bachelors degree.
•   Have at least 1 year experience in quality assurance, preferably in the Philippine call center industry.
•   With excellent verbal & written communication skills.
•   With strong customer service orientation.
•   Highly analytical and keen on details.

Performance Coach

Qualifications:

•   Must have a Bachelor’s degree in any field.
•   At least 6-month exposure to similar job function.
•   Must have a Philippine Call Center Officer experience for at least 6 months.
•   Should possess strong leadership and management skills.
•   Excellent in interpersonal, analytical, and problem-solving skills.
•   Knowledgeable in MS Office Applications and Basic Computer Operations.
•   Must be proficient in written and spoken English.

Team Leader

Qualifications:

•   Must have a Bachelor’s degree in any field.
•   At least 1 year telemarketing Philippines experience as agent or 6 months experience as Assistant Team Leader.
•   Must have solid analytical, problem-solving, and decision-making skills.
•   Knowledgeable in MS Office Applications.
•   Must be proficient in written and spoken English.
•   Excellent in people-handling skills and presentation skills.

Call Center Officer/Agent

Qualifications:

•   At least second year level in college.
•   Preferably with Telemarketing Philippines & Philippine call center experience.
•   Computer literate.
•   Team Player and flexible.
•   Proficient in the English language.
•   Willing to work on a graveyard shift.

Interested applicants may send their resumes to careers@arribatel.com, call on +63-88-8562351 loc 406 or log on to http://www.arribatel.com/careers.html for more information.

About Arriba Telecontact Inc.

Arriba Telecontact Inc. is a full-service, 24/7 Philippine Call Center solutions provider outside Metro Manila. The company offers effective hourly costs which are at least 20% lower than Manila based outsourcing call centers, without compromising agent quality and productivity. Arriba combines the latest technology with exceptional Philippine call center customer service to give their clients the need for exceptional Telemarketing Philippines services and management.

ArribaTel Features Their State of the Art Philippine Call Center Technology and Facilities

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October 23, 2010 – Cagayan de Oro, Philippines – Arriba Telecontact Inc. – a leading Philippine call center located in the Southern industrialized region of the Philippines, has reliable call center technology and equipment to provide dedicated support to their contact center solutions and services.  With their up to date technology and fully wired facilities, ArribaTel continues to provide unparalleled telemarketing Philippines services to their clients.

 

ArribaTel uses the latest call center telephone and software technology to provide outsourcing call centers solutions to US, UK and Australian clients. By using the latest call center technology, ArribaTel can offer their clients exceptional Philippine call center solutions for better call center management.

 

Their Philippine call center facility has a total land area of 11,000 sq. ft. to also accommodate their sister cable company and houses their executive, meeting and training rooms. Their well maintained and fully operational call center equipment can also be found in this facility.

 

Supporting their calling and answering outsourcing call centers services is the latest Touchstar Software predictive dialer or CRM (customer relationship management). For their business telephone system, ArribaTel uses an Altigen IP PBX (Private Branch Exchange). The system enables ArribaTel to deliver their Philippine call center answering services with their Telco E1 ISDN (Integrated Services Digital Network) lines and E1 Asterisk VOIP (Voice over IP) gateway.

 

To ensure the high quality connection and continuous operation of their outsourcing call centers services, ArribaTel uses fiber optics broadband internet connection and has a UPS backup in case of transient power outages.

 

As a Philippine call center, ArribaTel provides reliable contact center solutions aimed at providing support services. ArribaTel uses the latest Philippine call center solutions to provide seamless contact center solutions.

 

For inquiries, please call +6388 8562351 or visit ArribaTel’s website at http://www.arribatel.com/ for further information.