Tuesday, July 20, 2010

Why Outsource Services with a Philippine Call Center

In the business process outsourcing (BPO) industry, there has been a recent trend among businesses of getting their outsourcing call centers services in the Philippines. With more businesses and foreign investors choosing to outsource their services in the Philippines, the Philippine call center industry has continued to experience a ”boom” growth.

There are many reasons why businesses are getting outsourcing services in the Philippines.
  • Affordable operational and labor costs offered by top notch outsourcing call centers.
  • Excellent English language and communication skills that Philippine call center agents already have.
  • High quality outsourcing call centers services offered by Philippine call centers such as Arriba Telecontact Inc., the call center industry continues to play a huge part in the BPO industry.
  • Location is key as ArribaTel is one of the exceptional outsourcing call centers in the Philippines located in the industrialized south and away from the clutter of Manila and Cebu.
Serving clients from various locations such as the US, UK and Australia, ArribaTel continues to deliver unparalleled telemarketing Philippines and call center solutions. With their various services, ArribaTel has become a leading contact center solutions provider in the Philippines.
  • Market research Philippine call center services, clients are provided with quality information about their target market and the preferences of the customers in general. With this valuable information, clients could change their marketing strategies to gain more sales and profit.
  • Lead generation outsourcing call centers services, aimed at providing clients with more customers for their business, providing clients with costumer connections to their targeted market.
  • Business Answering services to help customers reach the client seamlessly. ArribaTel can provide the client with their business answering solutions such as basic message taking, service dispatching, and paging.
To enjoy high quality and affordable outsourcing contact center solutions, get Philippine call center services from ArribaTel. To know more about ArribaTel, please visit http://www.arribatel.com/

Wednesday, July 7, 2010

Reasons Why Outsourcing Call Centers in the Philippines Are the Best

In getting contact center business processing solutions, most businesses are now considering services from a Philippine call center such as ArribaTel. In Asia, the Philippine call center industry is regarded as one of the top businesses in the call center industry. And throughout the world, the Philippines is ranked as one of the top ten business process outsourcing destinations.

For businesses searching for quality outsourcing call center services in Asia, they should consider getting Telemarketing services from ArribaTel, a call center company located at the southern industrialized region of the Philippines. Some of the reasons on why businesses should consider getting outsourcing call centers services from ArribaTel are:
  1. Cost-effective services

    ArribaTel is one of those outstanding Philippine outsourcing call centers that provide exceptional services at very affordable rates. Because of the low labor costs, lesser water and electricity utility costs as compared to other countries, and affordable internet connection services, businesses can expect cost-effective prices for the outsourcing call centers services offered by ArribaTel.

  2. Unparalleled call center services

    As a company, ArribaTel has provided unbeatable outsourcing call centers solutions for business with their expertise and experience in appointment setting, directory assistance, lead generation, mortgage and finance, blended telemarketing Philippines services, and more. At ArribaTel, they focus in providing their clients with solutions for their business through their dedicated 24 hour service, state of the art network solutions, and highly skilled and experienced staff.

  3. English Language Proficiency

    In the Philippines, most of the people understand and know how to speak the English language. In ArribaTel telemarketing Philippines, their staff is composed of highly motivated people from the best universities and colleges within the region. Combined with regular accent and English communication skills training, their staff are able to provide clients an advantage for exceptional outsourcing call centers solutions in customer service and other calling and answering services.
So for business searching for outsourcing call centers that provide seamless business answering and telemarketing services, choose ArribaTel with their cost effective services, proficiency in the English language, and unparalleled service. To learn more about ArribaTel, please visit http://www.arribatel.com/

Sunday, July 4, 2010

Advantages of Outbound Telemarketing Philippines

Telemarketing is the process of marketing goods, advertising services or customer service over the phone. Some outsourcing call centers in the Philippines might offer either inbound or outbound telemarketing services.


ArribaTel, one of the outsourcing call centers in the Philippines offers the following outbound services and provides: Market Research/Survey, Lead Generation/Appointment Setting, Answering Service and Telemarketing.


The advantages of Arriba Telemarketing Philippines Services include:


  • Providing a venue where the call center agent can easily interact with its prospect, answering any questions or concerns customers may have about the product or service.

  • Prospecting and finding the right market share.

  • Cost-effective compared to direct sales.

  • Results are highly measurable.

  • The client can get a lot of information across.

  • Set-up cost is minimal.

  • Increased efficiency since many more prospects are reached by phone.

  • Improve relationship and maintain contact with existing customers, as well as to introduce new products to customers.

  • Easy to expand sales territory as the phone allows you to call local, national and even international prospects.


Arriba’s telemarketing availability and dedication provides its client with direct reply and vital information that can be quickly analyzed. Telemarketing Philippines is definitely flexible and practical for reasons that it provides clients with ceaseless opportunities and possibilities to boost as well as develop their client’s business.


For the past five years as one of the fast growing outsourcing call centers in Cagayan de Oro City, the company’s competence has strengthened by their experience in telemarketing Philippines services and to top it all are the highly-skilled, dynamic and intellectual call center agents willing to provide better customer service to achieve customer satisfaction. The company also has state-of-the-art communication facilities for providing better network solution and brings forth measurable results for their clients at a reasonable cost.


For enquiries about telemarketing Philippines, log on to http://www.arribatel.com/