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October 21, 2010 – Lapasan, Cagayan de Oro City, Philippines – Arriba Telecontact Inc. – a leading Philippine call center that offers 24 hours, 7 days quality contact center solutions, has offered their answering outsourcing call centers services to provide exceptional customer service for call center management.
Designed to provide businesses with a seamless solution for their customer service outsourcing call centers needs, ArribaTel’s answering services include basic message taking, service dispatching, and paging. With their answering services, businesses can be guaranteed that their customers will be provided with care and guidance to reach the front office of their business.
With the basic message taking service offered by the Philippine call center, businesses can be certain that a professional agent will be there to handle the receiving and delivery of messages for the business.
Aside from basic message taking, service dispatching is another of the answering outsourcing call centers services that ArribaTel offers. With the service, business owners can request for incoming calls from certain clients to be redirected to them immediately.
At the ArribaTel Philippine call center, their staff is composed of highly motivated individuals whose accent and English communication skills have been refined through training. They use the latest call center software and telephony solutions to ensure that their clients in the US, UK and Australia are provided with quality outsourcing call centers services.
To ensure that the performance of their Philippine call center agents is not slowed down by their system, ArribaTel has a 150 seat facility with executive, meeting, and training rooms. The facility comes complete with high speed broadband Internet connection and IP PBX system.
ArribaTel also ensures the continued operation of their Philippine call center even with power outages. They have a long term Generator Power Backup System so businesses can be certain that their outsourced customer services will always be available for clients.
For more information about ArribaTel and their outsourcing call centers services for call center management, please call +6388 8562351 or visit http://www.arribatel.com/
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