Philippine call centers began as plain providers of e-mail response and managing services. As soon as the Telemarketing Philippines hit the global market, the call center industry in the Philippines has included industrial capabilities for almost all types of customer relations.
Today, outsourcing call centers services range from travel services, customer care, technical support, financial services, education as well as online business to customer support, and online business support.
Since then, the Philippine call center industry has been rapidly growing not only in terms of revenue but also in employment. As a matter of fact, outsourcing call centers services in the Philippines has contributed 12% of the country’s GNP and has become the biggest employment source in the country.
Presently, there are 24 Philippine call center areas in the country and Cagayan de Oro City was branded as the Call Center Capital in Mindanao. One of its leading Telemarketing Philippines Company is Arriba Telecontact Inc.
Arriba is a full-service, Philippine based 24/7 Contact Center solutions provider outside Metro Manila. The company is a renowned provider of quality outsourcing call centers services for all types of customer relations including IT technical support.
The Company has gained its reputation by offering effective hourly costs which are at least 20% lower than Manila based outsourcing call centers, without compromising agent quality and productivity. Arriba Philippine call center agents are from among the best universities and colleges in Cagayan de Oro and nearby provinces.
Also, by leveraging the English speaking skills of university educated graduates coupled with raw IT skills, Arriba is able to provide their clients in the U.S., U.K. and Australia, very competitive rates using state-of-the-art Philippine call center software and telephony solutions.
Arriba combines the latest technology with exceptional customer service to give their clients the need for exceptional Philippine call center management at lower costs.
To know more about Arriba Telecontact Inc. and their telemarketing Philippines services call on +63 88 856 2351 loc. 401 or log on to http://www.arribatel.com/
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